FAQ

When will my order be processed?
Orders are processed within 1–3 business days.

Can I cancel or change my order?
If your order has not been processed yet, please contact us as soon as possible through our Contact page.

How long does shipping take?
Estimated delivery times are shown at checkout and in your shipping confirmation email.

Will I receive tracking information?
Yes. You will receive a tracking number once your order has shipped.

Do you accept returns?
Please refer to our Returns & Refunds page for full details.

What should I do if my order arrives damaged or incorrect?
Please contact us within 48 hours of delivery, and we will review the issue.

What are Ivetska products made from?
All pieces are made from 100% organic cotton.

Where are your products made?
Designed in New York and responsibly produced by trusted partners overseas.

How do I choose the right size?
Please refer to our Size Guide for detailed sizing information.

How should I care for the garments?
Machine wash cold, gentle cycle. Tumble dry low or hang to dry. Avoid bleach and fabric softeners.

How can I get in touch?
For all inquiries, please use our Contact page.